{"id":6011,"date":"2024-08-20T15:28:04","date_gmt":"2024-08-20T15:28:04","guid":{"rendered":"http:\/\/azoresgolfislands.com\/?page_id=6011"},"modified":"2024-09-30T12:05:12","modified_gmt":"2024-09-30T12:05:12","slug":"condicoes-gerais","status":"publish","type":"page","link":"http:\/\/azoresgolfislands.com\/en\/condicoes-gerais\/","title":{"rendered":"General Conditions"},"content":{"rendered":"<p><b>GENERAL TERMS AND CONDITIONS OF SALE<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><b>PREFACE:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">These General Online Sale terms and conditions, hereafter referred to by [CONDITIONS], are agreed upon between the Ilhas de Valor SA <\/span><span style=\"font-weight: 400;\">with<\/span><span style=\"font-weight: 400;\"> headquarters at Rua do Bom Jesus Aflitos s\/n 9545-294 Fenais da Luz<\/span><span style=\"font-weight: 400;\">, NIPC 512 093 601<\/span><span style=\"font-weight: 400;\"> and also the number of the number plate no.152\/20060120<\/span><span style=\"font-weight: 400;\"> recorded at the Conservatoria do registo Comercial of Vila do Porto <\/span><span style=\"font-weight: 400;\">with the registered capital of the 9.\n000.000,00 Euros. <\/span><span style=\"font-weight: 400;\">9.000.000,00 Euros<\/span><span style=\"font-weight: 400;\"> and all the people<\/span> <span style=\"font-weight: 400;\">which using the Ilhas de Valor SA website,, wants and making purchases in the online store that henceforth will be denominated by [SITE].<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">These conditions apply exclusively to non-merchant individuals henceforward referred to by [USER], understanding themselves as such any singular person who acts for purposes that do not belong to the scope of their professional, commercial, industrial, or craft activity.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The USER must carefully read the general terms and conditions of the sale by linking to is expressly permitted in these, when you click on the Button &#039; I agree with the terms and conditions of sale, therefore, will not agree you must not carry out your request or purchase.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">As presentes condi\u00e7\u00f5es gerais n\u00e3o ser\u00e3o aplic\u00e1veis caso se venha a verificar, pela encomenda efetuada que o UTILIZADOR<\/span> <span style=\"font-weight: 400;\">it is not an end-user, as set forth in subparagraph (c) of section 3.No. of Decree-Law no. 24\/2014, of 14 February.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reserva-se a Ilhas de Valor SA <\/span><span style=\"font-weight: 400;\">on the right, without prior notice, to amend, modify, or amend these general terms and conditions of online sales, the change in the price of the sale, or to modify or replace any and all goods are available, since the USER has to make a new order or a purchase is accepted, and links explicitly to the new terms and the general terms and conditions and prices, to sell.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ol>\n<li aria-level=\"1\"><b>DEFINITION\u00a0<\/b><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">1.1 SELLER hereinafter referred to as [SELLER] is a legal person or sole proprietor who has products for sale on the SITE.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The USER is a natural person who is acting for purposes that do not fall within the scope of their trade, business, craft or profession, and that by using the SITE, you make the requests in the order, the products or the purchase of the product.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">1.3 PRODUCT OR to ORDER article on our WEBSITE, to sell online.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">1.4 THE PRODUCT IS SPECIFICALLY<\/span><span style=\"font-weight: 400;\">item produced or marketed in a personalized way\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">1.5 PRODUCT DELIVERY: the product you ordered for a user that is not available in stock;<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>PRODUCTS AND PRICES<\/b><\/p>\n<ol start=\"2\">\n<li><span style=\"font-weight: 400;\"> The COMPANY offers through the SITE, with a wide range of products available for sale.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> A gift for each and every one of the products shall be limited to the existing stock.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> All prices are inclusive of VAT at the legal rate in force <\/span><span style=\"font-weight: 400;\">in the Autonomous Region of the Azores.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The prices are always quoted in euro.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The images displayed may not be an exact match to the product. For technical reasons, the colors shown may also defer slightly from the actual colors.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> In cases of very specific descriptions may contain errors and are, therefore, the description, the manufacturer should also be consulted\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Os produtos por encomenda doravante denominados por [ENCOMENDA] demoram em m\u00e9dia <\/span><span style=\"font-weight: 400;\">for up to two weeks in the event of a break-of-stock<\/span><span style=\"font-weight: 400;\"> until they are available or specific product may take longer.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Technical specifications, design or the colors of the product are subjected to change without any prior notice to you.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The SITE is updated with the utmost attention, however, it may be that the information on the price, it may contain error, and the <\/span><span style=\"font-weight: 400;\">XXX<\/span><span style=\"font-weight: 400;\">not agree with the offer, and reserves the right to cancel your order in the event of such error is to occur.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> A Ilhas de Valor SA<\/span><span style=\"font-weight: 400;\">\u00a0we decline any responsibility for any errors that might occur on-SITE, or as soon as the SITE is no longer accessible.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The weight of each and every one of the goods listed on the SITE, does not correspond to your exact weight, but the weight is approximate due to the weight of the packing materials to the shipping of the same.<\/span><\/li>\n<\/ol>\n<p><b>PRODUCT ORDER, OR THE ORDER<\/b><\/p>\n<ol start=\"13\">\n<li><span style=\"font-weight: 400;\"> All orders placed on the WEBSITE may be made 24-hours a day, 7 days a week, except in the case of a failure by the member states.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> As you browse the SITE, you can add it to the shopping cart by clicking on the button \u201cbuy now\u201d\/\u201dadd\u201d.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> When you are done with the selection of products, you can select the option at the top of the SITE, the \u201cx &#034; product\u201d \/ \u201cshopping Cart\u201d, to carry out and complete the purchase.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> In the \u201cports\u201d, you can choose to pick it up at our store <\/span><span style=\"font-weight: 400;\">Ponta Delgada<\/span><span style=\"font-weight: 400;\">, sita na Rua do Bom Jesus Aflitos s\/n 9545-294 Fenais da Luz.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">16.1 We deliver to <\/span><span style=\"font-weight: 400;\">In mainland Portugal, the Azores and Madeira islands.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">16.2 survey in the shop <\/span><span style=\"font-weight: 400;\">Ponta Delgada<\/span><span style=\"font-weight: 400;\"> there is no charge for the shipping.<\/span><\/p>\n<ol start=\"17\">\n<li><span style=\"font-weight: 400;\"> We will only accept orders for which deliveries will be made on the <\/span><span style=\"font-weight: 400;\">In mainland Portugal and the Autonomous Regions of Madeira and the Azores.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Once you have entered your personal details, you confirm it is also the intent of placing the ORDER was placed.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Confirm the order, the ORDER is processed and cannot be cancelled, except the right of withdrawal in accordance with paragraphs 30 to 33.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Your ORDER will not be accepted and the contract is not completed, while do not receive e-mail confirmation of your acceptance to the order and make the payment of the same.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The payment will be made at the time of the receipt of your ORDER.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Methods of payment accepted are: - <\/span><span style=\"font-weight: 400;\">refer\u00eancia multibanco e cart\u00e3o de cr\u00e9dito.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>DELIVERY OF THE ORDER<\/b><\/li>\n<li><span style=\"font-weight: 400;\"> Your ORDER will be delivered to you by courier (guest, freight forwarder, ems, or other services.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> In the period of shipment will be <\/span><span style=\"font-weight: 400;\">in the beginning, for up to 48 hours on business days<\/span><span style=\"font-weight: 400;\">from the date of receipt and receipt of payment for your ORDER by our company, except to break out of stock, it will be proposed for a period of shipment, alternative<\/span><span style=\"font-weight: 400;\">with the exception of custom-made products, it may take more time to customize.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Caso n\u00e3o se encontre ningu\u00e9m na morada indicada, a ENCOMENDA ficar\u00e1 na esta\u00e7\u00e3o dos ctt ou transit\u00e1rio da \u00e1rea da morada supramencionada, durante 3 dias \u00fateis, sendo que ap\u00f3s esse per\u00edodo ser\u00e1 devolvida \u00e0 empresa. Findo este prazo, os artigos regressar\u00e3o \u00e0 Ilhas de Valor SA<\/span><span style=\"font-weight: 400;\"> e posteriormente o cliente ser\u00e1 contatado e ser\u00e1 calendarizada nova entrega, sendo esta custeada pelo cliente.<\/span><\/li>\n<\/ol>\n<p><b>WARRANTY<\/b><\/p>\n<ol start=\"26\">\n<li><span style=\"font-weight: 400;\"> All items purchased On the SITE come with a warranty of two years, unless expressly stated to the contrary.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> To benefit from this guarantee, the USER is encouraged to save the invoice as a proof-of-purchase.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The COMPANY is the only one distributor. All of the products sold by the COMPANY are not manufactured by us. The warranty is provided by the manufacturer, in accordance with the law, and that the manufacturer is obligated to provide up to a maximum of 2 years from the date of purchase.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> In case if you face any difficulties in the installation and\/or use of any product, first make sure that you follow all the instructions contained in the operating instructions of the manufacturer. If the problem persists, please contact directly to the manufacturer or to us.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">29.1 we Do our best to get you your product is to be replaced as soon as possible, but, in the time of the resolution does not depend on us. All of the products that you receive on our sites are tested and are shipped within a maximum period of 48 hours. From that time on shall be the responsibility of the manufacturers and suppliers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">29.2 In the event of a discontinued product, the replacement may be made with a product of equivalent or higher than is currently on sale, but in this exchange, it is the responsibility of the vendor&#039;s, or manufacturer, if this is not possible, you may be able to be made to the refund of the amount paid.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>The termination of the contract and returns<\/b><\/p>\n<ol start=\"30\">\n<li><span style=\"font-weight: 400;\"> You have the right to cancel your purchase, if you have not received the product within a maximum period of 30 days, and the shipping costs are the responsibility of the customer.\u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">31.O UTILIZADOR poder\u00e1 livremente resolver o contrato celebrado e realizado no SITE, nos termos do artigo 10.\u00ba do Decreto-Lei n.\u00ba 24\/2014 de 14 de fevereiro, sendo da responsabilidade do UTILIZADOR os custos ou portes da devolu\u00e7\u00e3o. Para tal, o Utilizador dever\u00e1 no prazo m\u00e1ximo de 14 dias a contar da data da sua rece\u00e7\u00e3o, para a morada Rua do Bom Jesus Aflitos s\/n 9545-294 Fenais da Luz <\/span><span style=\"font-weight: 400;\">in exercising this right by sending a registered letter with acknowledgment of receipt.<\/span><\/p>\n<ol start=\"32\">\n<li><span style=\"font-weight: 400;\"> In the event of termination of the contract, the client shall have a period of 30 days from the date of receipt of your order to return it to the company, to the address indicated on the request of the previous and the above-stated, the item(s) purchased(with all accessories and with the respective(s) carton(s) is in an excellent state of preservation no marks or scratches from use, and the instructions for the operation, along with a copy of your bill of sale and proof of receipt of the order, and, as if to be more precise,\u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">(a) the Books tightly in its original condition with no signs of use, wrinkles, scars, torn pages, creased, written on;<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">(b) Movies, TV, Music, cds, dvds, Vinyl, etc. with the packaging unopened and the seals are intact;<\/span><\/li>\n<li><span style=\"font-weight: 400;\">(c) the Software, and Video games, with the packaging unopened and the seals are intact;<\/span><\/li>\n<li><span style=\"font-weight: 400;\">(d) Electronic (TV, dvd, Audio, Video, Computer, GPS, etc.). products with no sign of abuse. Refund of the full product with all its spare parts and accessories, instruction manual and original packaging, in a perfect state of preservation;<\/span><\/li>\n<li><span style=\"font-weight: 400;\">(e) \u2013 Clothing, Shoes, and accessories, in the original condition and with all packaging and labels;<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">f) Other products, with no sign of abuse. Refund of the full product with all its spare parts and accessories, instruction manual and original packaging in good condition;<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The consumer loses the right of free resolution, the case where the above conditions are not confirmed.<\/span><\/p>\n<ol start=\"33\">\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> After receipt of the returned package and to all of the documents referred to in the preceding paragraph, the company will reimburse you for it, preferably with the same method of payment as possible, within a maximum of 14 days for the amount paid by the client, without any of the expense for this one except for the cost of returning goods to or from the ports.<br \/>\n<\/span><\/span><\/li>\n<li><b>Consumer<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">The European Union has set up a website to assist consumers in their presentation of their claims in any dispute in which they are engaged. In this context, the <\/span><span style=\"font-weight: 400;\">COMPANY<\/span><span style=\"font-weight: 400;\"> it provides all the information so that it can exercise its right of complaint to an officer, and that is impartial in the case. So, if you were not satisfied with the purchase of a good or service from our website, or the solution we are presented to solve this problem, you can get access on this web site and official <\/span><b>https:\/\/ec.europa.eu\/consumers\/odr<\/b><span style=\"font-weight: 400;\"> and you express your objection.<\/span><\/p>\n<ol start=\"35\">\n<li><span style=\"font-weight: 400;\"> All e-mails sent to it during the access of the online store, including e-mails, and e-mail messages from a web browser, you will be treated, for the purposes of the law applicable to them, such as the declarations of the contract.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Alternative dispute resolution is a possibility that all consumers have at their disposal to appeal to official agencies to help them in the resolution or orientation of any conflict, before opening litigation in the courts. As a general rule, the procedure is as follows: the client requests an impartial third party to intervene as an intermediary between you and the retailer, and that is the goal of your claim. The intermediary may suggest a solution to your complaint, impose a solution on the parties, or to bring together all parties to find a solution for you.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">May already be familiar with the concept of alternative dispute resolution (adr by another name, \u2018mediation\u2019, \u2018reconciliation\u2019, \u2018arbitration\u2019 or \u2018the committee in the context of the consumer\u2019.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Alternative dispute resolution is usually less expensive, less formal and faster than the judicial process.<\/span><\/p>\n<ol start=\"37\">\n<li><span style=\"font-weight: 400;\"> The suggestions of the authorities to it of the dispute:<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Cniacc \u2013 the National Information Center, and the Arbitration of Disputes between businesses and consumers<\/span><\/p>\n<p><a href=\"https:\/\/www.cniacc.pt\/pt\/\"><span style=\"font-weight: 400;\">https:\/\/www.cniacc.pt\/pt\/<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">The center of the settlement of Consumer Disputes in Lisbon<\/span><\/p>\n<p><a href=\"http:\/\/www.centroarbitragemlisboa.pt\/\"><span style=\"font-weight: 400;\">http<\/span><span style=\"font-weight: 400;\">:\/\/www.centroarbitragemlisboa.pt\/<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">The center of the settlement of Consumer Disputes in the Vale do Ave\/Tribunal Arbitral<\/span><\/p>\n<p><a href=\"http:\/\/www.triave.pt\/\"><span style=\"font-weight: 400;\">http:\/\/www.triave.pt\/<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Ciab \u2013 Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de consumo (Tribunal Arbitral use)<\/span><\/p>\n<p><a href=\"http:\/\/www.ciab.pt\/pt\/\"><span style=\"font-weight: 400;\">http:\/\/www.ciab.pt\/pt\/<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Cicap \u2013 the Court of Arbitration of Consumer<\/span><\/p>\n<p><a href=\"https:\/\/www.cicap.pt\/\"><span style=\"font-weight: 400;\">https:\/\/www.cicap.pt\/<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Final provisions<\/b><\/p>\n<ol start=\"38\">\n<li><span style=\"font-weight: 400;\"> All e-mails sent to it during the access of the online store, including e-mails, and e-mail messages from a web browser, you will be treated, for the purposes of the law applicable to them, such as the declarations of the contract.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> To <\/span><span style=\"font-weight: 400;\">COMPANY<\/span><span style=\"font-weight: 400;\"> you may want to send you information about new products, special offers or other, be of interest to the customers of the online store, the case that the customer has subscribed to the newsletter.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> For any comments or questions, please contact our customer service line at (+351) 296 498 559<\/span><span style=\"font-weight: 400;\">\u00a0or to the following e-mail address <a href=\"mailto:reservas@ilhasdevalor.pt\">reservas@ilhasdevalor.pt<\/a><\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>TERMOS E CONDI\u00c7\u00d5ES GERAIS DE VENDA &nbsp; PRE\u00c2MBULO: Estes termos e condi\u00e7\u00f5es Gerais de Venda Online, doravante referidos por [CONDI\u00c7\u00d5ES], s\u00e3o acordadas entre a Ilhas de Valor SA com sede na Rua do Bom Jesus Aflitos s\/n 9545-294 Fenais da Luz, NIPC 512 093 601 e tamb\u00e9m seu n\u00famero de matr\u00edcula n.\u00ba152\/20060120 registada na Conservat\u00f3ria [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"privacy-general.php","meta":{"footnotes":""},"class_list":["post-6011","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"http:\/\/azoresgolfislands.com\/en\/wp-json\/wp\/v2\/pages\/6011"}],"collection":[{"href":"http:\/\/azoresgolfislands.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/azoresgolfislands.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/azoresgolfislands.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/azoresgolfislands.com\/en\/wp-json\/wp\/v2\/comments?post=6011"}],"version-history":[{"count":8,"href":"http:\/\/azoresgolfislands.com\/en\/wp-json\/wp\/v2\/pages\/6011\/revisions"}],"predecessor-version":[{"id":7125,"href":"http:\/\/azoresgolfislands.com\/en\/wp-json\/wp\/v2\/pages\/6011\/revisions\/7125"}],"wp:attachment":[{"href":"http:\/\/azoresgolfislands.com\/en\/wp-json\/wp\/v2\/media?parent=6011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}